SuperStructure Partner Alliance
Become a Partner
Admission is by application. We look for advisors who already serve established businesses and who want to do the discovery work themselves. A role is earned through certification and standing. It is never sold.
Who this is for
Level 1: Affiliate
Does: introduces a business to the network. No discovery and no delivery. Earned by: completing onboarding and keeping to the conduct and messaging standards. Takes no plan.
Level 2: Agent
Does: runs discovery, holds the client relationship, and takes the client from evidence to signed agreement. Earned by: Agent certification, starting with a full run on your own firm, and admission by the hub.
Level 3: Partner
Does: runs a staffed practice that also supports rollout, client training, and change management. Earned by: Partner certification on top of Agent certification, and a record of successful client work.
Level 4: Master
Does: develops other Agents, steps in beside them on client work, and answers for their quality. Earned by: certification, standing in the network, and a decision of the hub. Not by buying the Master plan.
A role is not a plan. A role is your standing in the partner network and it is earned. A plan is a software subscription for your workspace and it is bought. Buying a larger plan does not change your role.
How you join
1. Apply
Send the form on this page. Tell us about your firm and about one client you helped.
2. Conversation with the hub
A conversation with the channel team about your clients and how you work. We say plainly if it is not a fit.
3. Certification step 1
You run the full seven phases on your own business first, so you judge the method before a client does.
4. Admission, then your first engagement
The hub admits you to a role and you choose the plan that fits. KLH Media works beside you on your first client engagement.
Apply
Before you apply
- No promise of results. We make no statement about what any partner will receive.
- You do the discovery. Every engagement starts with a day on site with a client you advise.
- Admission is not automatic. Some applications are declined, and we say why.
Only want to introduce a business?
Apply the same way and say so in the last box. An Affiliate introduces, takes no plan, and does not run discovery.
What happens next
| Step | Who | How long |
|---|---|---|
| Your application is read | The channel team at the hub | Within 5 business days |
| Conversation with the hub | You and the channel team | About 45 minutes |
| Certification step 1, on your own firm | You, with the platform | About 2 weeks, at your own pace |
| Admission decision | The hub | Within 5 business days of finishing step 1 |
| Workspace opened | KLH Media | Within 2 business days of choosing a plan |
| First engagement beside KLH | You and KLH Media | When your first client is ready |
Times are targets, pending publication.
What we ask of partners
Integrity
Act in the client's best interest. Tell them when the answer is not to build.
Stewardship
Leave the client, the network, and the platform stronger than you found them.
Standardization
Follow the seven phases every time. Repeatable work is what makes quality predictable.
Innovation
Tell us what your clients keep asking for. That is how the building block catalog grows.
Partnership
Choose shared success over a single transaction. Help another partner when they ask.
Accountability
Own your commitments, your handoffs, and the correction when something goes wrong.